Today we have recovered from a serious hardware failure. As far as we can tell, everything is back online and functional, but please let me know if you encounter any problems.
In the meantime we have switched server. We need to carry out a full post mortem on the old one, however this appears to have been the result of a motherboard failure as the server no longer even boots into the BIOS.
Please accept our apologies for the inconvenience caused by this outage. We work hard to ensure that our services are as reliable as possible, including using high quality, branded, server grade hardware (Dell in this case), however unfortunately some components do still fail.